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About us

Our Background 

First Support Services operates as a subsidiary of the First Group Services, a UK-registeered organization committed to enhancing lives through education, healthcare, and community-oriented support.

Established with the goal of creating a significant impact across various fields, First Group Services combines exceptional teaching recruitment and supported living under a unified mission: to enhance lives through valuable connections and transformative services.

As part of this umbrella group, First Support Services benefits from a wealth of shared expertise, professional standards, and a strong commitment to social value. While our roots lie in education and people-first services, our expansion into supported living was driven by a desire to provide compassionate, tailored care to individuals who deserve independence, choice, and dignity in everyday life.

We work closely with families, local authorities, and health professionals to provide person-centred supported living that truly adapts to each individual’s goals and needs. Whether someone requires 24/7 support or just a helping hand, we’re here to walk alongside them — always focused on inclusion, respect, and growth. 

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What We do


At First Support Services, we believe supported living is about empowering you to live confidently and independently. To us, supported living means receiving personalised support that helps you thrive — tailored around your goals, routines, and choices.

Here’s what that looks like in practice:

  • Real Choice & Control
    You decide how you want to be supported and what a good day looks like for you. We provide recommendations based on relevant guidelines and policies to ensure your support is safe and effective.
  • Real Choice & Control
    Whether it’s cooking, engaging in outdoor activities, managing a budget,following a doctors advice or organising daily tasks like appointment and shopping — we’re here to support your skills and confidence, at a pace that works for you.
  • Being Part of the Community
    From volunteering or finding a job, to joining local clubs or simply getting out and about, we help people connect and belong.
  • Support That Feels Like Family
    Our team is there when you need them — friendly, respectful, and always focused on your wellbeing. Safe, nurturing environments: delivered by competent, compassionate care teams

Who we support


We offer support to adults of all ages who could benefit from a helping hand to live independently. Our services include:

  • Those with learning disabilities or autism
  • Individuals with physical disabilities or acquired brain injuries
  • People experiencing mental health challenges
  • Others with complex or multiple support needs


Our Approach and Values


Person‑Centred Support

Every support plan begins with listening—to your dreams, your abilities, your preferences. In partnership with you, and when applicable, your circle of support, we shape services around your life—not the other way around.

Empowerment & Independence

Our goal is to help you grow your confidence and skills so you can exercise choice—about daily routines, budgets, social activities, and future plans.

Inclusion & Community

We believe everyone thrives when actively involved in society. Whether through supported employment, learning opportunities, or simply connecting with neighbours, we encourage full and equal participation.

Quality & Safety

In alignment with SCIE’s guidance, we uphold high-standard of person-centred support, implement proactive safeguarding measures, and engage in conntinous professional training.

Why Choose First Services?


Why Choose First Support Services?

Key FeatureWhat It Means for You
Dedicated Local SupportLocally based care teams who know your community.
Tailored Living ArrangementsOptions include shared homes or independent flats.
Flexible Funding OptionsCan be arranged through local authority contracts, NHS support, or personal budgets.
Caring & Skilled TeamOur staff are trained in autism awareness, mental health, safe practices—and most importantly, building trust.
Focus on GrowthWe don’t just support; we help you explore education, employment, hobbies, and personal goals.

Our Commitment


First Support Services is more than a supported-living provider—we’re your partner in building a life of independence, belonging, and purpose. We are dedicated to working alongside you or your loved one to create a fulfilling, independent life filled with opportunity and connection. If you want to learn more or explore how we can support you, please get in touch. We’re here to listen and help.


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Looking for personalised support that puts you first?

At First Support Services, we understand that everyone’s needs and goals are unique. That’s why we create tailored support plans designed around what matters most to you.

Our dedicated team works closely with you to provide compassionate, flexible support that adapts as you grow and change. Discover how First Support Services can be your partner on the journey to a fuller, more independent life.

Explore our services

Putting You First in Every Step of the Way 

Contact Us

We'd love to hear from you! If you have any questions, feedback, or need assistance, please feel free to reach out to us using the contact details provided. Our team is here to help and will respond as soon as possible. Thank you for getting in touch!

Email

       admin@firstgroupservices.co.uk

Phone

       +​44 7411 2823 44

Office

       Academy Drive, Northampton

Frequently asked questions

Here are some common questions about our services.

Supported living means receiving personalised help to live as independently as possible in your own home or community. Support can include help with daily tasks, managing money, health, and social activities.

We support adults with learning disabilities, autism, physical disabilities, mental health conditions, and other complex needs who want to live independently.

We work closely with you and your support network to design a plan that reflects your goals, routines, and preferences. It is regularly reviewed and updated.

Yes. We support you to find accommodation that suits your preferences, whether that’s shared housing, a flat, or your family home.

Our team receive continous training in person-centred care, safeguarding, mental health, autism awareness, and more to ensure quality support.

You can contact us directly for an initial conversation by emailing admin@firstgroupservices.co.uk or calling +44 7411 2823 44. We’ll guide you through assessments, funding options, and developing your support plan. You can also filling out a form here.

FIRST SUPPORT SERVICES